shop.yuvakisan.in, an entity of Yuva Kisan Farmers Producer Company Ltd respects your privacy. For this, we’ve created a detailed policy of what personal information is collected by us and how it is put to use. Read this Privacy Policy carefully as you agree to this policy by using and accessing the website shop.yuvakisan.in
At Yuva Kisan, we value the trust you place in us and recognize the importance of information privacy. This Privacy Policy describes how Yuva Kisan (collectively “we,” “us,” or “our”) collects, uses, shares, or otherwise processes your personal information through our website.
By visiting this Website, providing your information, or using our services, you expressly agree to be bound by the terms and conditions of this Privacy Policy and the applicable Terms of Use.
1. Collection of Information
We collect personal information that is necessary to provide, optimize, and secure our services. This includes:
- Information Provided by You: When you register an account, place an order, or contact us, we collect details such as your name, billing/shipping address, email address, mobile number, and professional/demographic details provided during surveys or promotions.
- Automatic Collection: We automatically collect certain information when you navigate the site, including your IP address, operating system, browser type, and interaction patterns via log files and analytics tools.
- Cookies: We use cookies to enhance your experience, remember your preferences (such as shopping cart items), and simplify login processes. You may decline cookies through your browser settings, though this may limit certain site functionalities.
2. Use of Personal Information
Your data is used to maintain a high-quality, personalized service. Specific purposes include:
- Order Fulfillment: Processing payments, arranging shipping, and managing returns or exchanges.
- Communication: Sending essential service updates (order confirmations, delivery alerts) via email, SMS, and WhatsApp, as well as responding to customer support inquiries.
- Marketing: Providing tailored recommendations and promotional offers based on your previous activity, where permitted by law.
- Fraud Prevention: Authenticating accounts and monitoring for malicious or fraudulent activity to ensure a secure shopping environment.
3. Payment Security & Third-Party Sharing
To ensure the highest level of security for your financial data:
- Payment Processing: All payment transactions are processed through secure Razorpay gateway. We do not store or process credit/debit card details on our own servers.
- Encryption: We utilize industry-standard Transport Layer Security (TLS) and Secure Sockets Layer (SSL) technology to encrypt the transmission of sensitive information.
- Disclosure: We do not sell or rent your personal information. Data is shared with third parties only as necessary to fulfill services (e.g., logistics partners) or as required by legal obligations.
4. Data Retention and User Rights
We retain your personal information for no longer than is required for the purposes for which it was collected or as required by applicable law.
- Access & Correction: You may review, update, or correct your personal information by logging into your account settings.
- Account Deletion: You may request the deletion of certain information by closing your account, though some data may be retained for legal or compliance reasons.
5. Third-Party Links
Our website may contain links to external sites or advertisements. These third-party platforms have independent privacy policies. We recommend reviewing their terms, as we hold no responsibility for the content or activities of these linked sites.
6. Grievance Redressal
In accordance with the Information Technology Act and rules made there under, the name and contact details of the Grievance Officer are provided below:
- Name: Nagesh Jamdade
- Email: contact@kisanmandi.co
- Address: FL-C 1004 Radhekrishna PL-06 SEC-17, Road Pali Kalamboli, NR-Kalamboli Police Station, Panvel, Raigarh, Raigad, Maharashtra 410218
For any questions regarding this policy or the deletion of your data, please contact us at the email provided above.