1. Introduction
Welcome to Yuva Kisan. shop.yuvakisan.in, is an e-commerce platform operated by Yuva Kisan Farmers Producer Company Ltd. These Terms and Conditions ("Terms") govern your access to and use of Yuva Kisan’s e-commerce platform located at shop.yuvakisan.in (the "Website").
By accessing, browsing, or using this Website, or by making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Cancellation/Refund Policy. If you do not agree to these terms, please discontinue your use of this Website immediately.
2. Definitions
- "Company", "We", "Our", "Us": Refers to Yuva Kisan, the owner and operator of the e-commerce platform.
- "User", "You", "Your": Refers to any individual or corporate entity accessing the Website or purchasing products through the platform.
- "Products": Refers to fresh fruits, agricultural produce, supply chain items, and any other products or goods listed for sale on the Website.
3. User Eligibility & Account Security
- Eligibility: By using this Website, you represent that you are at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.
- Account Responsibility: If you register an account on the Website, you are entirely responsible for maintaining the confidentiality of your account credentials (username and OTP) and restricting access to your devices.
- Unauthorized Access: You agree to accept responsibility for all activities that occur under your account. You must notify us immediately of any unauthorized use or security breach of your account.
4. Use of the Website
You agree to use this Website strictly in accordance with all applicable local, state, national, and international laws and regulations. You explicitly agree not to:
- Use the Website for any fraudulent, malicious, or unlawful activities.
- Interfere with, disrupt, or compromise the infrastructure, security, or networks connected to the Website.
- Deep-link, scrape, or extract data from the Website without prior explicit written permission from the Company.
5. Product Information, Pricing & Availability
- Product Descriptions: We strive to ensure that all product technical details, descriptions, weights, and specifications are as accurate as possible. However, because agricultural items and fresh produce naturally vary, we do not warrant that product descriptions or images are completely error-free or perfectly exact.
- Pricing: All prices are displayed in Indian Rupees (INR) and are subject to change without prior notice. Prices may include or exclude applicable statutory taxes (such as GST), which will be explicitly detailed at checkout.
- Order Limitations: We reserve the right to modify, discontinue, or limit the quantity of any product or service at any time without liability.
6. Orders and Payments
- Acceptance: All orders placed on the Website constitute an offer to buy and are subject to acceptance and availability by the Company. We reserve the right to refuse or cancel any order for reasons including stock unavailability, pricing errors, or suspected fraudulent activity.
- Payment Processing: Payment must be successfully executed at the time of placing an order. All electronic payment transactions are processed securely through authorized payment gateway providers such as Razorpay. We do not collect, store, or process sensitive financial card information on our servers.
7. Shipping and Delivery
- Delivery Information: Products will be delivered to the shipping address specified by you at checkout. It is your responsibility to provide absolute precision regarding delivery details. The Company will not be held liable for delayed or failed deliveries arising from inaccurate, incorrect, or incomplete address details provided by the user.
- Timelines: Estimated delivery windows are provided for convenience and represent standard logistical approximations. We will make reasonable efforts to deliver within these timelines but shall not be responsible for delivery disruptions caused by events beyond our control (force majeure).
8. Returns, Cancellations, and Refunds
Your satisfaction is paramount. For detailed eligibility criteria, request periods, timelines, and logistical procedures regarding returns or order cancellations, please thoroughly review our dedicated Cancellation and Refund Policy, which is incorporated into these Terms by reference.
9. Intellectual Property
- Ownership: All content displayed on this Website—including but not limited to brand logos, layout designs, text, graphics, pricing structures, interfaces, and proprietary code—is the exclusive property of Yuva Kisan and is strictly protected by Indian and international copyright, trademark, and intellectual property laws.
- Restrictions: You may not copy, reproduce, republish, distribute, mirror, or use any brand assets or content from this platform for commercial purposes without our express prior written authorization.
10. Indemnification
You agree to indemnify, defend, and hold harmless Yuva Kisan, its directors, officers, employees, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including legal fees) arising from your violation of these Terms, your misuse of the Website, or your infringement of any third-party rights.
11. Limitation of Liability
To the maximum extent permitted by applicable Indian law, Yuva Kisan and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenues, operational data, goodwill, or other intangible losses resulting from:
- Your use or inability to cleanly access or navigate the Website.
- Any unauthorized access to, alteration of, or malicious breach of our secure checkout flow or infrastructure.
- Natural product variations, minor delivery variances, or logistical delays beyond the scope of reasonable commercial foresight.
12. Governing Law & Dispute Resolution
These Terms and Conditions shall be governed by, interpreted, and construed exclusively in accordance with the laws of India. Any legal actions, disputes, or claims arising out of or relating to your use of this Website or the purchase of any products shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.
13. Changes to Terms and Conditions
We reserve the right to periodically update, modify, or rewrite these Terms and Conditions at any time without direct prior notice. Revised terms take effect immediately upon their publication on this webpage. Your continued use of the Website following any published adjustments constitutes your unconditional acceptance of the updated Terms.
14. Contact Information
For any legal inquiries, compliance verifications, or clarifications regarding these Terms and Conditions, please reach out to us at:
- Email: contact@kisanmandi.co
- Phone: (+91)-730-450-5554
- Registered Address: FL-C 1004 Radhekrishna PL-06 SEC-17, Road Pali Kalamboli, NR-Kalamboli Police Station, Panvel, Raigarh, Raigad, Maharashtra 410218